Sample Amazon Refund Correspondence
Monday, January 15th, 2007A simple note “The price just dropped $20 on this item. Can you credit me the difference?” was all it took…
Thank you for writing to Amazon.com.
The discounts we offer for items on our web site do vary from time
to time. I’ve checked your order, found that we now offer a
greater discount on “Eureka 4870GZ Boss Smart-Vac Upright Vacuum”
than at the time you placed your order.So, I have requested a refund of $20.00 to your credit card. This
amount reflects the difference between the price you were charged
and the discounted price. The refund should be processed in the
next few days and will appear as a credit on your next billing
statement.You may view returns and refunds by clicking the “Your Account” link
at the top of our web site, then clicking “Go!” next to “open and
recently shipped orders.” Completed refunds will appear at the
bottom of an individual order’s summary page.I hope this solution is satisfactory. Thank you for shopping at
Amazon.com–we hope you will visit us again soon.